Supervision and inspection
Continuous on the
job supervision and regular critical inspections are conducted to
assure proper job performance and your complete satisfaction. The
workmanship of each Total Services employee is our constant
responsibility and assures quality performance. Total Services is at
your service in an emergency or whenever special needs arise. Our
supervisors and employees pride themselves on handling customer
problems swiftly and efficiently. Total Services is committed to
execute every detail of your maintenance program. Diligent after-sale
follow-up is guaranteed.
Insurance and security provision
All Total Services
employees are bonded to protect our customers as well as ourselves. We
carry complete Liability and Property Damage Insurance. Certificates
of all insurance coverage shall be filed with you upon request. Total
Services will comply with all Protective System procedures and other
restrictive regulations existing in your building. Emergency name and
phone numbers including those of both building management and key
Total Services personnel will be posted in a conspicuous place in the
building. This card will also indicate the names of authorized
employees assigned to your premises, and their approximate
commencement and departure times. It shall be mutually understood and
agreed that no person, other than authorized employees, will be
permitted to enter your premises during the period our company is
performing services.
Employee identification and personnel policy
All Total Services
employees are properly screened for ability and reliability. The
employees are trained to perform the specific tasks and to understand
the cleaning procedures.
Total Services follows a training program as implemented in the Dulles Airport in
Washington. All Total Services employees will be wearing at all times
clearly visible badges, with the company logo, employee name and
number.

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